Attention passengers!
Need assistance?
If you're planning to travel with Eurostar, we kindly request that you contact us via our designated channels as our contact center is experiencing high call volumes. Our Eurostar teams are available daily from 8 AM to 8 PM CET.
Contact methods:
To ensure prompt and efficient assistance, we recommend utilizing our online Contact Us form. This allows you to provide detailed information about your inquiry, including:
- General questions about travelling with Eurostar
- Ticket sales
- Refunds and compensation
For your convenience, our contact details are as follows:
Eurostar International Ltd.
6th Floor Kings Place
90 York Way
London N1 9GE
We appreciate your understanding and patience during this busy period. Eurostar remains committed to providing exceptional service and support to all our passengers.
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